On holiday in South Tyrol Reservations: Your booking is binding once you have received a written confirmation from us per email, fax or post and we have received a 400 € deposit from you. Your payment can be made by the following methods:
Terms of cancellation: Please give notice in advance if you need to cancel your holiday. For cancellations made up to 3 months before the date of arrival we will withhold 20,00 € of administration costs. For cancellation between 3 months and 1 month prior to arrival we will withhold your deposit; for less than a month prior to arrival we have the right to charge 80 % of the total booking cost. To avoid the risk of cancellation charges we recommend you take out our very reasonable trip cancellation insurance policy. Cancellation cover: It is always possible that something will go wrong prior to travelling – our cancellation insurance offers you complete financial protection. You can purchase cancellation cover from us at a cost of 59 € per room per week. WHAT DOES OUR CANCELLATION POLICY COVER?
Dogs: Small dogs are permitted for a fee. We Charge 20 € a day excluding food. Please bring a dog basket or blanket with you! We ask for your kind understanding in not allowing your four-legged friend to enter the restaurant and wellness areas of the hotel. Internet We have free WIFI all over the hotel. Arrival and departure: Your room will be available from 3.00 pm. on the day of arrival. We ask you to leave your room by 10.00 am. on your day of departure. Your dining experience begins with lunch on your first day and ends with breakfast on your final morning! Methods of payment: We accept all major credit cards (EC-Card, Visa and MasterCard) and travellers’ cheques or cash until 2.999,00 €. Prices are subject to change and charged according to the most up-to-date list. Tariffs may be adjusted in the case of unforeseen economic developments or changes to the current VAT rate of 10%. Room number: We regret that it is not always possible to confirm your floor or room number within a specific category in advance. Parking: is included Court of justice is Brixen/Bressanone