Included services that will sweeten your family holiday

• Rich breakfast buffet with South Tyrolean quality products, daily fresh baked goods and egg dishes from the show kitchen (7.30 am - 10.00 am)
• Small lunch buffet with delicious starters, soups and salad buffet (noon - 1.30 pm)
• Afternoon buffet with homemade cakes, coffee, hot chocolate and a large selection of teas (3.00 pm - 5.00 pm)
• 5-course menu of your choice for dinner with an extensive salad and antipasti buffet (6.30 pm - 8.15 pm)
• Fine cheese buffet in the evening with regional and international cheeses
• Non-alcoholic drinks: Throughout the day you can help yourself to our juice bar with Valler spring water, mineral water, blackcurrant, orange and multivitamin juice, cola, orange lemonade and South Tyrolean apple juice
• Tea, coffee and hot chocolate included until 5.00 pm
• Valler spring water from all taps in the hotel
• Buffet for babies with organic HiPP milk formula, HiPP baby food from the jar, squeezies, fresh vegetable porridge from our kitchen with carrots and courgettes, vegetarian, clear soup and small noodles
• Best South Tyrolean ice cream from Hiesig Eis.Werk.Statt, at lunchtime and in the evening, for young and old
• Children's table with our carers (Monday to Friday: 12.30 pm - 1.00 pm | Monday to Sunday: 6.00 pm - 6.30 pm)
• Gluten-free, lactose-free and vegetarian dishes

• Welcome aperitif for young and old: get to know your hosts, the Stolz family.
  
• Champagne breakfast on Sunday
• Large selection of regional and international wines
• Once a week:
• Italian evening with the finest Italian dishes
• Kitchen party in our new kitchen
• Huber's barbecue in summer
• South Tyrolean evening with South Tyrolean specialities
• Large cheese buffet, supervised by junior chef Simon
• Wine tasting with senior chef Franz (for an extra charge)
• Vin brûlé from the kettle in the autumn months

Babies & toddlers

• Baby and toddler care 60 hours per week (Monday to Friday: 9.30 am - 8.00 pm; Saturday and Sunday: 4.00 pm - 8.00 pm)
• In-room facilities: Cot, potty, toilet reducer, baby bathtub, stool for the bathroom, kettle, baby monitor via mobile phone via room telephone
• Buffet for infants with organic HiPP milk formula, HiPP baby food from the jar, squeezies, fresh vegetable porridge from our kitchen with carrots and courgettes, vegetarian, clear soup and small pasta (available around the clock)
• Children's paddling pool (34 °C) with fun splash animals
• Indoor farm on two floors with straw bales and a tractor for climbing, wooden ball track, tube slide, climbing caves and much more.
• In the restaurant: Highchairs, bibs, baby crockery, changing mats, colouring pages
• Hire of buggies and back carriers
• Night light (available at reception)
• Baby bathrobe and bath towel
• Changing table and playpen in the swimming pool
• Swimming nappies and water wings (available at reception)
• Tips on hiking trails and excursions suitable for pushchairs
• Car-free hotel grounds
• Safety sockets and blackout curtains in all rooms
• Safety tested by TÜV Nord

Older children

• Childcare (70 hours per week) for children from the age of 3 with our nature-educationally trained carers
• Childcare times
  Monday to Friday: 9.00 am – 9.00 pm
  Saturday and Sunday: 4.00 pm - 9.00 pm
• Children's table with our child carers (Monday to Friday: 12.30 pm - 1.00 pm | Monday to Sunday: 6.00 pm - 6.30 pm)
• Children's paddling pool (34 °C) with fun splash animals
• 45 metre long, illuminated giant tube slide
• Indoor farm on two floors with straw bales and a tractor for climbing, wooden ball track, tube slide, climbing caves and much more.
• Softplay facility
• 2 new indoor and outdoor wooden ball tracks
• Outdoor children's playground with trampoline, slide, seesaw, swing, climbing tower and large sandpit
• Mini vehicle park (separate area) with tricycles, ladder trucks and fun racers on the square in front of the hotel entrance
• Adventure park in the forest with teepee tents, flying fox, climbing stations, swings, wooden ball track, rest area, campfire site and tree house
• Adventure farm: Feeding and caring for animals, pony rides, alpaca trekking and play barn with climbing course, hay jump and slide
• iWall (interactive game system) and twall reaction wall (measure and train reaction speed and endurance)
• MultiBall (interactive sports and play wall)
• Children's cinema, children's disco and children's shows in our theatre
• Free hire of buggies and back carriers
• Car-free hotel grounds
• Safety sockets and blackout curtains in all rooms
• Safety tested by TÜV Nord

Teens

• 45 metre long, illuminated giant tube slide
• Action and fun in the swimming pool
• Adventure park in the forest with teepee tents, flying fox, climbing stations, swings, wooden ball track, rest area, campfire site and tree house
• Adventure farm: Feeding and caring for animals, pony rides, alpaca trekking and play barn with climbing course, hay jump and slide
• Teen programme in the school holiday periods with rafting, minigolf, a visit to the largest high ropes course in South Tyrol and much more.
• iWall (interactive game system) and twall reaction wall (measure and train reaction speed and endurance)
• MultiBall (interactive sports and play wall)
• Billiards, table tennis, air hockey, table football and Fun4Four games table

• Panoramic indoor pool with outdoor infinity pool (heated all year round)
• Illuminated giant tube water slide (45 m) with speed measurement (heated all year round)
• Separate children's paddling pool (34 °C) with fun splash animals and small slide
• Panoramic outdoor whirlpool (34°C)
• Massage loungers in the heated outdoor pool
• Adults only sauna world with Finnish sauna with infusions, aroma steam bath, organic herbal sauna, infrared floating loungers, plunge pool and fresh air room
• Dress-on family sauna (55 °C) with pleasant fragrances
• Fitness room with cardio and fitness equipment from Technogym
• Large selection of soothing beauty treatments and massages, also for children (for an extra charge)
• Various relaxation rooms with cosy fire
• Vitality corner with muesli, juices and teas
• Night spa on Wednesdays & Fridays: the wellness area is open until 10.00 p.m.
• Sauna basket with bathrobes and towels

Active in winter

• Ski in & ski out: 55 kilometres of slopes with 15 cable cars and 25 slopes
• Four toboggan runs
• Three children's parks
• Excellent Jochtal ski school
• Cross-country skiing and winter hiking
• Secure ski depot for your equipment, plus ski boot warmers
• Free sledge and bobsleigh hire
• 10% discount on ski hire at our partner businesses
• New since 2025: The new 6-seater Steinermandl chairlift with heated seats and fantastic views
• New since 2025: SkiMovie track, where young and old racers can measure their speed in an exciting goal race
• New since 2025: Kids cross course with exciting bends, small jumps and gentle hills

Active in summer

• 3 guided family hikes per week as well as a guided family hike to our own alpine hut
• Adventure farm: Feeding and caring for animals, pony rides, alpaca trekking and play barn with climbing course, hay jump and slide
• Adventure park in the forest with teepee tents, flying fox, climbing stations, swings, rest area, campfire site and tree house
• Outdoor adventure playground right next to the sun terrace, with trampoline, slide, seesaw, swing, climbing tower and large sandpit
• South Tyrol Guest Pass Almencard: free use of public transport throughout South Tyrol and some cable cars and mountain railways at certain times
• Cable car in Vals - direct access to the hiking area and family parks on the mountain
• Free hire of hiking maps, hiking poles, hiking rucksacks and buggies
• Free hire of mountain bikes and cycle helmets
• E-bike hire (for an extra charge)
• Mini vehicle park (separate area) with tricycles, pushchairs and fun racers on the square in front of the hotel entrance

Various

• Car parking space in the underground car park
• Charging station for electric cars (for an extra charge)
• Free WLAN
• Download of daily newspapers and magazines via WLAN
• Lifts
• Pick-up service from Franzensfeste and Brixen train station for arrivals and departures by train (for a fee)
• Laundry facilities (for a fee), tumble dryer and ironing corner (free of charge)
• Daily morning post with useful tips
• Our Office Cube, (small office which guests can use free of charge while on holiday)
• ... and of course the attentive service of our team